Virginmedia team, I have a problem with netflix on my tivo box in that netflix stops working, buffers at 25% then says tivo box has no internet connection. Have it on another tv in the house with a V6 box and no problem. This problem appears after about 20 mins and is rather frustrating and not what I would expect of an additional paid for channel. The V6 box is connected to the same network and I have carried network checks on Netflix which connect to their 4 servers fine and says there is an internet connection. Your help to rectify this issue would be appreciated.
Hi this is a common fault with the older TiVo box, & I'm sure will not be rectified as the box is simply not up to it, as you say the V6 is fine and as virgin are encouraging customers to upgrade to a V6 which is much more capable.Regards Micky
My old TiVo box has been replaced with a new V6 box and the problem has gone. This was obviously the problem and nothing to with settings, re-starting, connection tests etc. I strongly suspect Virgin Media as a company are aware of this problem with older TiVo boxes but are not wanting to advertise it.