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Netflix breaking

I have been trying to watch Netflix through the app on my virgin box. I never used to have any problems but in the last month when I am watching half way through something it will begin to freeze. The green light on my box starts to flash and it comes up with a notice of ‘we’re having trouble playing this title at the moment. Please try again later or select a different title’ I have to wait until the green dot stops flashing then it can work again. This is very frustrating as it is getting worse now it’s happening every 5 minutes which has resorted in me having to watch Netflix on my phone instead! Please can someone help? 

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Re: Netflix breaking

Hi,

It sounds like you have a TiVo box that is losing its connection to the network. I'll message you and take a few details if that's ok.

Thanks

Lee


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Netflix breaking

Hi I am having the same problems  and port configuration test  is always in progress ??

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