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HV
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Netflix App on TV has stopped working

Hi ,

For last 2 days my Netflix app on TV has stopped working.

Everytime I click on the icon it throws me on the home page .

I am connected via Ethernet, use Apps & Games to get to the app.

There is no delete option for the app in Help & settings .

I logged out and have not been able to ask to log back in. 

Any ideas or suggestions? 

Thanks .

 

 

[MOD EDIT: Subject title changed for clarity]

 

 

 

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japitts
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Re: Netflix App on TV has stopped working

Can you load the BBC iPlayer app? And how about OnDemand programmes - can you play those? If the issue is internet connectivity, these should also fail.

If you find a programme in the EPG (TV Guide) that's available via Netflix, and select "watch now", does this work?

Have you tried restarting your box via Help & Settings > Clear or restart.

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HV
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Re: Netflix App on TV has stopped working

Rebooting helped . 
Thank you. 

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Katie_WT
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Re: Netflix App on TV has stopped working

Cheers for the update @HV - glad that the reboot helped 

Katie - Forum Team


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