I stopped using my 2nd TiVo box 2 months ago...and since then I've only had 1 buffering issue...whereas I used to get about 10 a day when both were powered on...suspect Netflix App doesn't properly handle multiple devices hanging off 1 home junction even though the boxes have unique IP addresses
Am off poorly & thought I'd watch a film on Netflix whilst feeling sorry for myself on the sofa. After 20 attempts I've given up, it buffers at 25% then tells me to basically go away. I can watch Netflix on my phone & iPad just not the tv, which indicates to me the bloody rubbish TiVo box (brand new btw, old one was even more rubbish) no joy. Am sick of paying VM £90 a month, rubbish wifi, catch up problems & most of all Netflix problems 😤
Hi no I only have the one box, we watched monsters v aliens today, only had to reset it twice, I still don't understand what the problem is tbh & as I don't have probs with my Netflix account on my pc, iPad & iPhone I know it's the virgin box!
Thanks for posting and I'm sorry to learn you're experiencing problems with Netflix.
I can see there are some signal problems with your TiVo® box that I would like an engineer to take a look at so I'm just going to pop you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.
Its fixed in my area CM23. The root of my investigation revealed there was a capacity issue in my area i.e. too many users of the fibre....once they increased capacity and I returned my 2nd Tivo box I had no issues. So, not sure if the capacity or the 2nd tivo box was ultimately to blame. Call customer support and ask if there is a capacity issue in your area.
Really sorry to hear you're haivng toruble with Netflix.
I've run diagnostics on your equipment and I can see an issue with your input signal levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Speak soon 😄
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