I was told by Virgin 9 months ago the issue was lack of bandwidth in my area at the local exchange and that Virgin would address this by end of last year --- this has come and gone , still same issue
i can watch BBC i Player and all virgin on demand services with no issue , films tv shows etc --- Netflix via virgin refuses to load --- it will to begin with , buffers --- even to 99% then just refuses to play . I have tried changing days of the week , times etc all to no avail
longstanding Virgin customer about to go to SKY as cannot see a way forward
I'm another person with Netflix buffering issues, although mine are a little different to the ones above...
We get the buffering stuck at 24% a fair bit but do a 'back up' and try it again and it usually works. This is live-able. Our issue is watching Netflix and the resolution drops, then it tries buffering for a minute or two and often continues at the lower res then might pick up to higher res and we might have this interruption multiple times during a programme, and sometimes so bad we have to abandon. It feels like this situation happens about one evening in 2, and is very frustrating. We tend to watch and have these issues between 8pm-10pm which I guess is perhaps peak time. We don't seem to have the same issues streaming with Amazon Prime, Apple TV, ITV Hub, BBC iPlayer etc.
We run all these apps from our Samsung smart TV, not from our V6 box.
In response to Vurginnomedia's post dated 08-05-2016, in which he/she said that Virginmedia revealed that it was an area fault and when i explored more...it turns out that in my area the demand for streaming services netflix, you tube, iplayer, exceeds capacity planning ..so too many people around me are using the service. Earlier they mentioned it would be fixed in June and when i enquired more they explained that the internet capacity for online streaming services will be increased by June 2016 - it is now 11 Dec 2019 and I am still having the same buffering issue when trying to watch Netflix!
And the Tivo6 speed is not only slow on Netflix - there are even delays when I click on My Shows!