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Re: Netflix 25% buffering problem on TiVo box

I'm now having this issue. Is there a solution please?

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Message 92 of 97
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Re: Netflix 25% buffering problem on TiVo box

Hi kryswillis,

 

Thanks for your post and welcome to the community. 

 

I'm sorry you're also having issues with Netflix, and I know you'd like to get this fixed.

 

Can you confirm if you're using a V6 box or TiVo please?

 

Do you have any problems with your broadband? 

 

Thanks

 

Melissa 

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Message 93 of 97
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Re: Netflix 25% buffering problem on TiVo box

Why have virgin not serted this out yet. I still have the issue and have found no way round it. Sometimes it just stated there are issues and you can't watch. 

All I do is use my TV to watch Netflix, but you would think a company of this size would have corrected this issue by now. 

If it doesn't work, just remove the channel and take the flack for it, or fix it. 

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Message 94 of 97
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Re: Netflix 25% buffering problem on TiVo box

Hi Shanga,

 

I'm sorry you're still having this issue with your Netflix. 

 

I can see that we've tried to help previously but you were not willing to give us the details that we needed.

 

Are you looking to provide those details now so we can help you?

 

If so, please pop me a message and I'll be happy to help.

 

Thanks

 

Melissa 

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Message 95 of 97
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Re: Netflix 25% buffering problem on TiVo box

Hi Melissa

 

I have a TiVo box. No issues with my broadband.

 

I appreciate your help.

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Message 96 of 97
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Re: Netflix 25% buffering problem on TiVo box

Hi kryswills,

 

Thanks for coming back to us. I've not been able to locate your details via the forum information provided. Can you send me a PM with them so I can look into this for you?

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: Netflix 25% buffering problem on TiVo box

Thanks for joining me on PM kryswills,

 

Just to update the thread, the engineer visit has been booked in

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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