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ericbarker1930 · ‎19-12-2021

Need a new tivo remote as mine broken, go through process online but says link not working. Going round in circles on the site .

Can anyone help

japitts · ‎19-12-2021

Just to rule out the obvious, have you tried using another browser incase of website errors? There's a few of those knocking around at the moment - and some vary depending whether you're using Chrome or Firefox, for example.

Otherwise, the staff team should pick this up in a couple of days.

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japitts · ‎19-12-2021

Just to rule out the obvious, have you tried using another browser incase of website errors? There's a few of those knocking around at the moment - and some vary depending whether you're using Chrome or Firefox, for example.

Otherwise, the staff team should pick this up in a couple of days.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Tom_W1 · ‎21-12-2021

Hi @ericbarker1930, thank for your post and sorry that your Tivo remote is broken.

As @japitts' answer has been marked as a helpful answer and no further response, it would appear that you've been able to order a replacement successfully now?

Just in case you still need this though, the link to order a new remote is here.

Please let me know if you need any further help with this, but if not, wishing you a lovely Christmas and New Year too!

Regards

Tom_W