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Need a new tivo remote

Long story short, my two year old has destroyed the remote this morning. We're on total lockdown. How do I get a new one?

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Re: Need a new tivo remote

Hi.
Send me a pm with postcode, account number and area code if you know this and I will look into it for you.
To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

If my answer was helpful to you please mark you post as helpful answer and consider leaving kudos.
Thanks Scott

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Need a new tivo remote

Hi,
If youd like to send me a Private Message with your account number, area reference and address. I can look into this for you?

Thanks
Shaun
If my answer was helpful to you please mark you post as helpful answer and consider leaving kudos.

Want to do right by your nearest and dearest and both earn a £50 credit off your bill? It's simple, Just text ‘RAF 94082 to 80011 with your postcode, account number, friend's name and phone number, so we can call them now.


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Need a new tivo remote

If you're struggling with getting through to CS and the Live chat is not currently available on the main VM website when signed in, a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time to get back to you.

Have you downloaded for temporary measures the virgin media control my Tv app for V6 only? 

Hope this helps

Kieran
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I am a Virgin Media Field Technician. All and any advice given is based on my experience in the field or my personal experiences with my own set up at home. If my answer was helpful to you please Mark as helpful or consider leaving the post some Kudos.


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