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Reubarb
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N27 error code

Cant access any any apps or on demand, from my tivo box upstairs it says it's not connected to the network but the v6 box downstairs is working fine

Any ideas or should I phone tomorrow? 

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John_GS
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Re: N27 error code

Hi Reubarb,

 

Thanks for posting and welcome to the community. Sorry to hear of the TV issues. From checking the systems, there is a tuner issue on the TV box but also a separate power level issue on the broadband. I'll PM you now as we need a technician.

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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John_GS
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Re: N27 error code

Hi Reubarb,

 

I've PM'ed you all the details 🙂

 

Let us know how the visit goes.

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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