Orange light appears on box with a noise coming from box every now and again,and on tv it displays a box with a arrow pointing down at it.cannot get picture on screen as it won’t start up.can anyone help me please.
Hi Samsss, thanks for posting and welcome to our community
I am sorry to hear you're having issues with your service. It sounds like to we need to send a technician to attend your property. To enable me to arrange this, I am going to send you a private message. Please look out for the purple envelope int he top right of your screen.