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My TV is Showing a Blue Screen and Nothing Else

playfair57
On our wavelength

Hi,

My TV is Showing a Blue Screen and Nothing Else.

I've been through all the online diagnostics, and the "help" on 150 is the usual rubbish.

Has anyone else had this problem?

3 REPLIES 3

playfair57
On our wavelength

This morning I saw that my TV screen was blue (I switched it off last night).

I rebooted my tivo box and the screen was black and for the first few seconds there was a message across the lower part of the screen which said "Please wait".

And then after that the message changes to "No input signal".

And then after a few more seconds this, too, disappears and the entire screen is blue.

Does anyone have any ideas what might be causing this?

Thanks.

japitts
Very Insightful Person
Very Insightful Person

Please don't post twice with the same query, I've merged them together 🙂

A plain blue screen could potentially be an HDMI issue, but if your box won't boot up or is stuck in the reboot cycle you are best to call VM directly to report it.

150 from VM phone, or 0345 4541111 from any other phone.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Hi it sounds like the input on your TV is not set correctly, on the TV remote press the input button, square box with arrow through it and select the HDMI port that is connected with your V6 on your TV. Regards Micky