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Multi coloured Snow screen

hi 

my screen is just a multi coloured snow screen, I’ve unplugged everything all cables and rebooted the tv but no joy

 

the box will start up with hello then turns bright pink before going snowy!

any suggestions would be appreciated 

 thank you 

 

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Very Insightful Person
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Re: Multi coloured Snow screen

rounds like a hdcp handshake problem/ Restart both the TV and box and try another HDMI cable

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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