Moving a TiVo box

[dab1962]

Would it be possible to move our TiVo box in the back room to our cabin at the end of the garden. The distance is about 35 metres. 
I am also running a cat 6 cable to a WiFi acces point. 
Any particular cable I should use?

Thanks I’m advance

[nodrogd]

Virgin’s cable is specialised triple screened & is not sold over the counter. As the frequencies used can conflict with Freeview, Digital Radio & Mobile Phones any DIY alterations are not allowed. Also an additional 35 metre run would require signal adjustments in the street cabinet to compensate for the new length of cable or your service will be degraded.

The cost of any non fault callout is £99 which would cover everything required.

[Gareth_L]

Hi dab1962

The advice above is correct 

If you wish I can get the relocation booked in for you 

It will be a £99 charge though 

Can you let me know if you wish to go ahead with it

Gareth_L

[dab1962]

Hi Gareth

would they install from existing point in rear of the house to the cabin at the end of the garden?

cost £99

kind regards 

david

[Ayisha_B]

Hi @dab1962

The technician will be able check this and relocate the box.

And that's right a non fault call out charge is £99.

Let us know if you'd like to proceed. 

[dab1962]

I would like to proceed with the install as discussed. 
kind regards 

David Byrne 

[Steven_L]

Thanks for coming back to us @dab1962.

I have arranged for the appointment and you can find all the information that you need about your appointment on your online account and clicking My Account and Track Your Order.

Regards,

Steven_L