Menu
Reply
dab1962
  • 11
  • 0
  • 0
Tuning in
255 Views
Message 1 of 7
Flag for a moderator

Moving a TiVo box

Would it be possible to move our TiVo box in the back room to our cabin at the end of the garden. The distance is about 35 metres. 
I am also running a cat 6 cable to a WiFi acces point. 
Any particular cable I should use?

Thanks I’m advance

0 Kudos
Reply
nodrogd
  • 16.82K
  • 1.97K
  • 4.08K
Very Insightful Person
Very Insightful Person
241 Views
Message 2 of 7
Flag for a moderator

Re: Moving a TiVo box

Virgin’s cable is specialised triple screened & is not sold over the counter. As the frequencies used can conflict with Freeview, Digital Radio & Mobile Phones any DIY alterations are not allowed. Also an additional 35 metre run would require signal adjustments in the street cabinet to compensate for the new length of cable or your service will be degraded.

The cost of any non fault callout is £99 which would cover everything required.

VM BB TV Landline PAYG mobile. Freeview/Freesat HD, Tesco Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Gareth_L
  • 6.89K
  • 423
  • 778
Forum Team
Forum Team
171 Views
Message 3 of 7
Flag for a moderator

Re: Moving a TiVo box

Hi dab1962

The advice above is correct 

If you wish I can get the relocation booked in for you 

It will be a £99 charge though 

Can you let me know if you wish to go ahead with it

Gareth_L

0 Kudos
Reply
dab1962
  • 11
  • 0
  • 0
Tuning in
137 Views
Message 4 of 7
Flag for a moderator

Re: Moving a TiVo box

Hi Gareth

would they install from existing point in rear of the house to the cabin at the end of the garden?

cost £99

kind regards 

david

0 Kudos
Reply
Ayisha_B
  • 1.39K
  • 49
  • 132
Forum Team
Forum Team
129 Views
Message 5 of 7
Flag for a moderator

Re: Moving a TiVo box

Hi @dab1962

 

The technician will be able check this and relocate the box.

 

And that's right a non fault call out charge is £99.

 

Let us know if you'd like to proceed. 

Ayisha_B
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
dab1962
  • 11
  • 0
  • 0
Tuning in
120 Views
Message 6 of 7
Flag for a moderator

Re: Moving a TiVo box

I would like to proceed with the install as discussed. 
kind regards 

David Byrne 

0 Kudos
Reply
Steven_L
  • 5.28K
  • 371
  • 538
Forum Team
Forum Team
88 Views
Message 7 of 7
Flag for a moderator

Re: Moving a TiVo box

Thanks for coming back to us @dab1962.

 

I have arranged for the appointment and you can find all the information that you need about your appointment on your online account and clicking My Account and Track Your Order.

 

Regards,

Steven_L

0 Kudos
Reply