Menu
Reply
lindabeachell70
  • 1
  • 0
  • 0
Joining in
2,591 Views
Message 1 of 3
Flag for a moderator

Movies problem

I have 2 virgin boxes and can only get the movie channels on the main box. 

0 Kudos
Reply
newapollo
  • 14.06K
  • 1.88K
  • 4.32K
Very Insightful Person
Very Insightful Person
2,582 Views
Message 2 of 3
Flag for a moderator

Re: Movies problem

Hi  @lindabeachell70 

Have you tried rebooting the secondary box to see if the Movies appear?

If that fails then using your remote control press Home Help & Settings > Help > Virgin T> go up to the top of the screen then TV Care and press OK >  Missing Channels? > Refresh my channels list

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
0 Kudos
Reply
japitts
  • 19.22K
  • 2.49K
  • 4.4K
Very Insightful Person
Very Insightful Person
2,574 Views
Message 3 of 3
Flag for a moderator

Re: Movies problem

I personally wouldn't even bother with the reboot.

Just go straight for the missing channels menu that has already been suggested.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply