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andrewch
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Loss of channels 124 and 528

Today I have lost channels 124 and 528.  All other channels seem ok for now.   I have run the test on the box and tried rebooting the TIVO box on a couple of occasions without success.  I even tried leaving the unavailable channel ‘on screen’ to see if it sparked into life still no joy.  

I’ve dialled 150 and an auto message said call back later.

Any other ideas 💡 available as to how this issue can be resolved?

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japitts
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Re: Loss of channels 124 and 528

Gold HD & BT Sport 2 HD are on different broadcast channels, so there's no obvious correlation there.

Check for any local faults - 0800 5610061

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andrewch
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I’ve reached a Dead end re customer help

Channels 124 and 528 are not working through my TIVO box.  I have used the self help options switching off the box and running the tests to try and get the channels back without any success.  

I have also tried to speak to VM having spent 45 mins on the phone again without success.

Any suggestions VM ?

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