Virgin Media Community

[Lmac2021]

This morning my live tv picture and sound has become distorted. Virgin menu and recorded programs  all fine. 

I have check input cables and seem ok. Tried everything and spoke to virgin but no engineer until Monday and want to watch live sport this weekend. 

all suggestions welcome.

[japitts · Accepted solution]

Is this on all channels or just particular ones?

Do OnDemand programmes play ok? Have you tried restarting your TiVo via Home > Help & Settings > Clear or restart?

Although it's not the same, you could use the VM TV Go app as a temporary measure.

[Lmac2021]

It’s just on some channels. All completely random some HD, some non HD. I’ll try the reset.

Thanks for app suggestion. 

[Zak_M]

Good morning @Lmac2021 

Welcome to the forums and thank you for taking the time to post. 

I am sorry to hear that you have had some issues with your TV. 

As a few days have passed since your post. How are things looking since your post?  Has the live TV picture improved? 

Kind regards,

Zak_M