Hi
We have two virgin media boxes, identical DCX960.
We have been experiencing pixilating and blocking for some time on one of the boxes in the lounge. The one in the bedroom is fine.
It didn't click for a while, but it only happens on live TV. Extremely annoying during the rugby yesterday.
We have reset the boxes, bought a new TV, bought new 8k hdmi cables and even swapped the boxes round. Still only happens on live TV in the lounge. So we are now assuming it is actually something wrong with the cable that feeds the lounge. But I can't think of anything else we can do to track this down further.
Any suggestions?
Cheers