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jbick
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Limited TV channels

Box unplugged this morning. 

Took 40 mins to reload.  

Now we have limited channels.

No BBC, ITV etc

Area reference 22

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japitts
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Re: Limited TV channels

Do you get any error code or message onscreen with the missing channels?

Can you follow Home > Help & Settings > Help > TV Care > I'm missing some channels - see if the auto-hit can get your missing channels back.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Jodi_S
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Re: Limited TV channels

Hi jbick,

 

Welcome to our community and thanks for posting. Sorry to hear you're having issues with your STB. How have things been since your last post? Have your channels returned?

 

As our valued member japitts has advised did you try what he has advised? Please let us know so we can assist you further.

 

Kind regards Jodi. 

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