Menu

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
jbick
  • 1
  • 0
  • 0
Joining in
663 Views
Message 1 of 3
Flag for a moderator

Limited TV channels

on ‎07-05-2021 08:53

Box unplugged this morning. 

Took 40 mins to reload.  

Now we have limited channels.

No BBC, ITV etc

Area reference 22

0 Kudos
Reply
japitts
  • 17.25K
  • 2.25K
  • 3.97K
Very Insightful Person
Very Insightful Person
649 Views
Message 2 of 3
Flag for a moderator

Re: Limited TV channels

on ‎07-05-2021 09:13

Do you get any error code or message onscreen with the missing channels?

Can you follow Home > Help & Settings > Help > TV Care > I'm missing some channels - see if the auto-hit can get your missing channels back.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Jodi_S
  • 3.24K
  • 164
  • 339
Forum Team
Forum Team
581 Views
Message 3 of 3
Flag for a moderator

Re: Limited TV channels

on ‎10-05-2021 10:54

Hi jbick,

 

Welcome to our community and thanks for posting. Sorry to hear you're having issues with your STB. How have things been since your last post? Have your channels returned?

 

As our valued member japitts has advised did you try what he has advised? Please let us know so we can assist you further.

 

Kind regards Jodi. 

0 Kudos
Reply

Digital life blog

Help videos

Help forum