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phobos
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Leaving Virgin

Hello, 

I have multiple broadband accounts and need to close one. Problem is I dont know the specific account details of the one I want to close. Trying to get through to anyone is impossible. Can anyone help.

Thanks

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japitts
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Re: Leaving Virgin

We can help by breaking the unfortunate news for you, that cancellations can only be done by phone on 150, or 0345 4541111.

I can only suggest you keep trying at different times of day, perhaps just after C/S opens at 8am.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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