I have multiple broadband accounts and need to close one. Problem is I dont know the specific account details of the one I want to close. Trying to get through to anyone is impossible. Can anyone help.
We can help by breaking the unfortunate news for you, that cancellations can only be done by phone on 150, or 0345 4541111.
I can only suggest you keep trying at different times of day, perhaps just after C/S opens at 8am.
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