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CBlank
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Large button remote for the elderly

My father has extreme problems with the standard remote control.  He needs a remote with larger buttons, is this a possibility and if so please could an example of the remote be shown and how to arrange delivery. 

Thanks

 

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newapollo
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Re: Large button remote for the elderly

Hi @CBlank 

VM offer an Accessibility Remote which may be easier to use.

It's white with black buttons and is designed with partially sighted customers in mind. The buttons are different shapes to differentiate them and have a raised button on the number 5 to best locate the number buttons.

You can read more about the remote and it's features on the following page

https://www.virginmedia.com/help/accessibility/virgin-tv 

A member of the Forum team should pick this up for yoo in a day or two, or you can call in and speak to CS 150 from a Virgin landline or mobile, or 0345 454 1111 but best to call between 8am and 10am to avoid call queues, or late afternoon around tea time

Dave

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