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Large button TV remote

Bontchoir
Just joined

Is there a large button remote handset available and how can I obtain one for my elderly neighbour who is a virgin media customer and has great difficulty using the small buttons on the standard remote.

3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

Hi @Bontchoir 

A member for the Forum Team should be able help you out with this when they pick up your post in a day or two.

Info below from https://www.virginmedia.com/help/accessibility 

High Contrast Virgin TV V6 box and TiVo box remote control

Our high contrast Virgin TV V6 and TiVo® box remote is available to all our customers with accessibility needs who may benefit from it.

All Virgin TV V6 and TiVo® remotes offer the following features:

• Buttons of different shapes to make using them easier.
• Curved sides so you know which way it's facing.
• A raised indicator on the 5 button.
• Audio feedback cues on the TV.
• Audio description available.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Cousie95
Joining in

Hi,

I would also like to request one of these for my grandad who cannot use his new tivo remote. He watches channel 5 all day because he can't change to channel.

 

Thanks

 

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hi Bontchoir and Cousie95, 

Welcome and thanks for posting. 

We will be able to assist with the order for the remote. 

I will just need to take a few details via private message and we can go from there. 

Please check the purple envelope on the top right of this page for a message from us. 

Thanks, 

 

Nat