Virgin Media Community

[MC26]

Kit was returned on the 1st September (I have the proof) but I am receiving emails to tell me to return it or I will be charged?

[Steven_L]

Hey MC26,

Sorry to hear that you've been getting mails about returning your kit, when you have already done this.

I can take around 10 days for the equipment to be returned to us and be processed on our system. As it has been a week since you last posted, please can you confirm if the emails have now stopped?

Regards

Steven_L