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MariaSanchez
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It seems this smartcard is invalid ref 3014

My tv box says it seems this smartcard is invalid. Tv box is included in the rent but never used it before as didn't have a tv. 

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nodrogd
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Re: It seems this smartcard is invalid ref 3014

Virgin no longer use smart cards. The boxes now check subscription status directly from the servers. If boxes are not used for more than a month they also automatically deactivate.

What box is it?

TiVO, V6 or one of the older V/V+ boxes.

VM BB TV Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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MariaSanchez
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Re: It seems this smartcard is invalid ref 3014

It's a V+box hd. How can I get it fixed?

Thanks 

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Roger_Gooner
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Re: It seems this smartcard is invalid ref 3014

It gets replaced with a TiVo as the V+ has been discontinued. Call VM for this free swap.

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