My tv box says it seems this smartcard is invalid. Tv box is included in the rent but never used it before as didn't have a tv.
Go to Answer
Virgin no longer use smart cards. The boxes now check subscription status directly from the servers. If boxes are not used for more than a month they also automatically deactivate.
What box is it?
TiVO, V6 or one of the older V/V+ boxes.
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It's a V+box hd. How can I get it fixed?
It gets replaced with a TiVo as the V+ has been discontinued. Call VM for this free swap.
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