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Issues with Series Links not recording

Hi,

I have been having random issues with my Series Links, for example today the New Series of ‘A Place in the Sun’ was not set to record today. The series appeared not to have a series link connected to it, when I have been recording this series for a number of years on series link.  I had to set it up as if it was a brand new series link. 
I feel the issues have just recently started since the ‘Start from’ - Series 1 has appeared in the series link settings since the new appearance and new look to the app began. 
Also episode 2 of Series 2 of the ‘Worlds Most Scenic Railway journeys’ did not record last week. When there was a series link for the whole of the first series and it recorded the first episode of series 2. There is space to record and these episodes have not clashed with other programmes. 
Can someone help me get to the bottom of the issue? 
Also can I reset the app without losing anything? 
thanks Carol Reid

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