a week ago
I have this message S101, have done a full reset, but it's still here. Any ideas please?
Firstly, you've posted in the V6 forum but referenced a TiVo. Which do you have? Check here if you're not sure. The 2 boxes connect differently, hence asking.
Has this problem, suddenly happened, or has something been changed that could have triggered it? As per error code help this is caused by a missing connection.
All VM TV boxes need 2 connections...
1: A physical co-ax cable carrying your live TV channels
2: An internet connection for OnDemand, streaming & various updates. V6 & TiVo handle this bit differently.
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Thank you, I should have checked all the connections!
For the benefit of others reading this thread, I take it one was missing?....
Coax was out, probably whilst dusting
Welcome back to the community page, thank you for posting on here.
I can see that you have updated this thread mentioned the coax was out, when you put this back in place did this fix your issue?
Look forward to your response.
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