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krowe79
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Issue with TiVo box

I have this message S101, have done a full reset, but it's still here. Any ideas please?

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japitts
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Re: Issue with TiVo box

Firstly, you've posted in the V6 forum but referenced a TiVo. Which do you have? Check here if you're not sure. The 2 boxes connect differently, hence asking.

Has this problem, suddenly happened, or has something been changed that could have triggered it? As per error code help this is caused by a missing connection.

All VM TV boxes need 2 connections...

1: A physical co-ax cable carrying your live TV channels

2: An internet connection for OnDemand, streaming & various updates. V6 & TiVo handle this bit differently.

 

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krowe79
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Re: Issue with TiVo box

Thank you, I should have checked all the connections!

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japitts
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Re: Issue with TiVo box

For the benefit of others reading this thread, I take it one was missing?....

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krowe79
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Re: Issue with TiVo box

Coax was out, probably whilst dusting

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Hayley_S
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Re: Issue with TiVo box

Hello @krowe79.

 

Welcome back to the community page, thank you for posting on here.

 

I can see that you have updated this thread mentioned the coax was out, when you put this back in place did this fix your issue?

 

Look forward to your response.

Hayley
Forum Team



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