Menu
Reply
AllPointsNorth1
  • 112
  • 1
  • 99
Dialled in
1,353 Views
Message 1 of 9
Flag for a moderator

Irish advertisements on UK channels?

Hi. I wonder if you could help.  My brother is a Virgin media customer with a TiVo box.  He's currently watching Sky Nature (280) and we're noticing advertising on there for Sky's services is appearing quoting prices in Euro, not pounds.

Is this a problem with Virgin Media's streams? Surely we shouldn't be seeing Irish advertising in England? Could this be a stream intended for Virgin Ireland?

APN1
Tags (1)
0 Kudos
Reply
nodrogd
  • 17.5K
  • 2.05K
  • 4.37K
Very Insightful Person
Very Insightful Person
1,322 Views
Message 2 of 9
Flag for a moderator
Helpful Answer

Re: Irish advertisements on UK channels?

Everyone receives the same channels, but the advertising is targeted thanks to Sky Adsmart. It is similar to what happens with streaming on the internet. Explanation via the link below

https://www.virginmedia.com/corporate/media-centre/press-releases/virgin-media-and-sky-unveil-uk-lau...

So the issue may be related to the box itself rather than the channel.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

cje85
  • 2.78K
  • 178
  • 756
Trouble shooter
1,301 Views
Message 3 of 9
Flag for a moderator

Re: Irish advertisements on UK channels?

Many of Sky's channels, including Nature, have a UK version and an Irish version. The schedules are identical but the adverts are different. It could be that the wrong version of Sky Nature is being broadcast on VM in a certain area.

AdSmart can replace certain adverts but not whole breaks so different versions are needed for Ireland in order to carry entirely different breaks.

You can see on satellite they have:

Sky Nature UK: https://www.lyngsat.com/tvchannels/uk/Sky-Nature-UK.html:

Sky Nature Ireland: https://www.lyngsat.com/tvchannels/uk/Sky-Nature-Ireland.html

0 Kudos
Reply
nodrogd
  • 17.5K
  • 2.05K
  • 4.37K
Very Insightful Person
Very Insightful Person
1,281 Views
Message 4 of 9
Flag for a moderator

Re: Irish advertisements on UK channels?

VMs UK & Ireland TV networks are not physically connected to each other. If the version is wrong we would all see it as it is carried on the same mux throughout the network.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
AllPointsNorth1
  • 112
  • 1
  • 99
Dialled in
1,275 Views
Message 5 of 9
Flag for a moderator

Re: Irish advertisements on UK channels?

So what could be wrong with the box, that AdSmart would serve it an Irish advertisement, when it was (presumably) brand new when it was installed at my brother's house? Unless it's an Irish box, that shouldn't happen surely...

 

APN1
0 Kudos
Reply
nodrogd
  • 17.5K
  • 2.05K
  • 4.37K
Very Insightful Person
Very Insightful Person
1,269 Views
Message 6 of 9
Flag for a moderator
Helpful Answer

Re: Irish advertisements on UK channels?


@AllPointsNorth1 wrote:

So what could be wrong with the box, that AdSmart would serve it an Irish advertisement, when it was (presumably) brand new when it was installed at my brother's house? Unless it's an Irish box, that shouldn't happen surely...

 


It cannot be a network issue. All HD channels on VM are now fibre fed direct from the broadcaster, so unless Sky are sending VM UK the wrong version of the channel it would be impossible to see it.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
AllPointsNorth1
  • 112
  • 1
  • 99
Dialled in
1,264 Views
Message 7 of 9
Flag for a moderator

Re: Irish advertisements on UK channels?

So what are you saying? That we didn't see this ad? I did rewind it just to make sure we'd heard it correctly, and it definitely gave the price for something Sky were doing as €12 a month.  I'll record it next time I see it.  Both of us can't be wrong at the same time!  I think I'll see about getting his TiVo replaced.

APN1
0 Kudos
Reply
Travis_M
  • 2.96K
  • 102
  • 222
Forum Team
Forum Team
1,133 Views
Message 8 of 9
Flag for a moderator

Re: Irish advertisements on UK channels?

Hi @AllPointsNorth1

 

Thanks for posting on our community forum!

 

I'll feed this back regardless to see if Sky can sort this for us, thank you for making us aware.

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Mr_Pringle
  • 14
  • 0
  • 1
Tuning in
799 Views
Message 9 of 9
Flag for a moderator

Re: Irish advertisements on UK channels?

That's not quite true, as not long ago VM put one of their Irish channels out in place of a channel in the UK...