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abbymeaks
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Installed new TiVo box and now upstairs box isn’t working.

Hi, 

We received our additional box today in the post for self instal. I installed it in our new room, and now it has caused our box upstairs to not work? We only have 2 channels 😩 

and our upstairs box is not even showing on “service status” when I try and run a test on my account online? Even though the upstairs box hasn’t even been touched? 

please help! 

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jb66
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Re: Installed new TiVo box and now upstairs box isn’t working.

Sounds like they sent you a replacement rather than an additional box