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I need a replacement lead for TiVo box but are really struggling to get a person on phone to understand

Lanyon2022
Joining in

I need a replacement lead for my TiVo box and have phoned virgin twice now and still can’t get one , I was just told on the phone to go to google app ?? And download something 

1 REPLY 1

David_Bn
Forum Team
Forum Team

Thanks for your post on our Community Forums, and a very warm welcome to you!

Sorry to hear of the cable that you've requested from our team that needs to be replace.

Check out the envelope in the top right hand corner for a private message from me, and I'll be able to look into this for you.

Kindest regards,

David_Bn