Sorry to hear you're having problems, if you can PM me your post code/area reference number and virgin account number I can look into this for you.
I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such You can also save £50 off your bill by recommending someone onto virgin media. To find out more PM me. If I've helped in any way, please give me Kudos and mark my response as a helpful answer. Thankyou
Here to help! I'm a technician helping out whilst working from home. Find out more
Although it was in code you were asked to send a PM = private message. You've disclosed information on a public forum sufficient for a scammer to use with VM. Please edit it out straightaway and send a private message to Krugerj7 by clicking on his name and you'll the dialog box to click to compose a message.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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