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martinj44
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I have pixellating on TIVO box ,

I have reported this issue previously and this still has not been resolved, just send me a new box.

V6 box is OK .

I had tried calling 150 without success, cannot got through 25mins last time and I gave up , try this morning , been on 15mins already.

 

 

 

 

 

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japitts
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Re: I have pixellating on TIVO box ,

As frustrating as I'm sure the call queues are, sticking with them is absolutely the quickest way of getting your TV fault rectified!

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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newapollo
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Re: I have pixellating on TIVO box ,

Hi martinj44,

You could also try the text messaging service.

Just send  a text with a description of TV Faults  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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