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How long for upgrade to kick in

Hi

Upgraded last night to maxit tv and M200 BB, its still not kicked in yet.How long should it take? unplugged and stuff and still no joy.

Thanks

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Re: How long for upgrade to kick in

Hi Blackcelica,

 

Thanks for posting, if you log in to the online account, does it show the new package?

 

Relating the online mobile account, the security answer is the one you'd give over the phone if that helps?

 

Kind regards,

John_GS
Forum Team

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Re: How long for upgrade to kick in

Hi

Thanks for the prompt reply, I had the email within minutes of upgrading showing my new package but when I logged on today my old package still shows, as for the mobile phone account it should ask a security question but its blank, I typed the one I used over phone and no joy.

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