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RachaelC
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How do I request a new Tivo Box

Hi, 

How do I request a new Tivo Box please! Mine has just stopped working! Couldn't find anywhere on the website, wasted so much time!😤 

Thank you

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LittleMick73
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Re: How do I request a new Tivo Box

Hi phone 150 free from a virgin phone or 0345 454 1111 from any other phone go down the TV faults route.Regards Micky
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japitts
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Re: How do I request a new Tivo Box

You need to call Virgin C/S and report your faulty box. Either 150 from a VM landline, or 0345 4541111 from any other phone.

Follow the options for "I have a fault with my TV service"

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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RachaelC
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Re: How do I request a new Tivo Box

Thank you
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