on 28-07-2023 12:06
I have followed the instruction on my Tivo box. Go to On Demand, Movies etc and found the movie I want to rent (Avatar 2 ) but it is only showing Buy Now for £13.99. It is supposed to be available to rent!
Would anyone tell me how to rent this?
on 28-07-2023 17:13
You would need to contact Virgin Media Store by ringing them on 0800 027 0801. There opening hours are Sunday to Thursday 9am to midnight and Friday to Saturday 9am to 3am.
on 28-07-2023 22:36
Virgin media advisor told me to follow the instructions on the Tivo box. Then hung up before I had the chance to say I had already done that! Very annoying
on 29-07-2023 08:59
For what it's worth, my V6 offers both options.
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on 29-07-2023 12:24
That's what I expected to see, although that is Avatar 1 showing on your screen. Avatars 2 has been advertised on Virgin media for rent since 26 June for £4.95
on 30-07-2023 17:41
Hi there @AndyPink29 👋 Welcome back to our forum and thanks for your post 😊
Sorry to see you've been unable to rent this on the TiVo box. This certainly is a strange one as it is showing on other boxes. It sounds like it could be due to the box being an older box.
I'll see if we can upgrade the box for you to enable you to rent movies. I'll send you a PM to confirm your details so this can be done.
Regards
Nathan
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on 01-08-2023 08:35
Nathan
thank you for replying.
I do not wish to change my Tivo box at this time. There are too many recordings on it to loose. I would rather buy the DVD from Asda for £10!
Regards Andrew
on 01-08-2023 08:54
We understand Andrew, if you change your mind or have any other queries, please don't hesitate to get in touch 😊
Rob