Menu
Reply
Susanb5841
  • 1
  • 0
  • 0
Joining in
293 Views
Message 1 of 3
Flag for a moderator

How can I get a new smaller virgin box?

I need to put my TV on the wall and need a smaller box that will fit on a shallow shelf.  How do I go about this?

Tags (1)
0 Kudos
Reply
japitts
  • 8.61K
  • 1.21K
  • 1.67K
Very Insightful Person
Very Insightful Person
285 Views
Message 2 of 3
Flag for a moderator

Re: How can I get a new smaller virgin box?

Which TV box do you have at the moment?

Check here if you're not sure.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Tags (1)
0 Kudos
Reply
DJ_Shadow1966
  • 6.65K
  • 1.28K
  • 1.81K
Very Insightful Person
Very Insightful Person
283 Views
Message 3 of 3
Flag for a moderator
Helpful Answer

Re: How can I get a new smaller virgin box?

Hello

Which TV box you currently have is the V6 or Tivo ?

V6

Arris-DCX960-V6-V-Media-Box.jpg

If it this one then that is the smallest, but you must also have Virginmedia Broadband to be able to use it fully.

Tvio

my-vm-virgin-tv-tivo-box.png

If it is this one then you can upgrade to the V6 above but you are going to need to call 150 or 0345 454 1111, if you do upgrade then it may also entail have a new 18mth contract, this box is the only one you can have if you do not have Virginmedia Broadband.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply