Why can’t I view Hayu channels or recordings.
Stating I’m not connected to internet however everything else is working.
Good Morning SharrieP,
Thanks for your post on our Community Forum, and a very warm welcome to you!
Sorry to read that you've been having issues with your broadband service when trying to use Hayu. Have you managed to get this resolved with our team or is it still on going?
If this is still on going, can you advise me of any other streaming services you use? Are you having issues with Netflix and YouTube for instance?
Do any error codes appear on the screen when you try to access the Hayu content?
Drop us a response and either I, or one of my colleagues will be happy to pick it up for you if required