Virgin Media Community

[Fake_Elvis]

My TiVo box failed two weeks ago, I contacted VM who promised a replacement would be sent out but I still haven't had anything and I cannot get an answer on either that chat facility or phone due to the call centres being closed.

Is there any other way of getting in touch with VM and getting this resolved??

Thanks all,

[Shaun_H · Accepted solution]

Hi,

if youd like to private message me with your account number, area reference and address, I can look into the staus of your replacment.

thanks
Shaun