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HD recordings pixelate and sound breaks up

Hi, all was working fine for last few months and suddenly any HD recorded programmes like MotoGP on BT sport or WSB motorcycle races on Eurosport don’t replay properly. Pixelation and sound break up but Live programs play ok as usual. Any help appreciated and have tried different HDMI cables and powering off the box for 20 secs nothing helped. Thx in advance. Tim

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Re: HD recordings pixelate and sound breaks up

If live TV is working ok, but your recorded content is breaking up, that would indicate a problem with your hard drive, which is only likely to get worse until the box is (probably) replaced.

If live TV is affected as well, this could be a problem with your incoming TV signal. That could indicate a box fault or an issue with your cabling somewhere.

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