If there was some pixellation on just the live channels, I'd agree. But this doesn't explain the recordings situation. See the picture above for an example.
Another example is this, currently on bbc 1 it's the news. If I then go from that to watch a recorded movie, the screen shows part of the news and part of the movie, all jumbled up, with virtually no audio discernable. If it had recorder just some pixellation from the signal at the time of recording, I'd understand that, but its a hybrid of live and recorded pictures.
Tried to phone 150 today and had a recorded message saying turn it off and on again! If that didn't work, they rebooted the signal from their end. THAT WAS IT. No chance to talk to anyone. All I got was the option to get a link to online support.
Went online, the advice there, turn it off and on again and if that doesn't work, you may need more help, so give us a call!
This is terrible, the phone sends you online, online sends you back to the phone. No option to actually talk to anyone.
Vm seem to only think most faults can be rebooted away and nothing else can go wrong. This is obviously some sort of fault internally with the device. (Maybe the memory corrupted, or something along those lines.) It's not a signal fault.
I just need a new box, how hard can it be to speak to someone and sort that?