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mushyb69
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Green screen DVR

I keep getting a green screen saying DVR is critical and needs to go off for three hours, this is the third time in a couple of weeks, and looking on the forum it says the hard drive is failed! Please can someone help.

 

 

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japitts
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Re: Green screen DVR

You can report your failed TiVo hard drive one of two ways...

1: Calling in - 150 from a VM phone, or 0345 4541111 from any other phone

2: Waiting on here for VM staff to respond - that may take a day or so.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ryan_N
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Re: Green screen DVR

Hey mushyb69, 

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear you've been having this issues - it 100% sounds like you need some help with this. Can you confirm that you're still having this issue at this moment or has it been resolved? 

 

Cheers, 

Ryan. 



Ryan_N- Forum Team


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Ryan_N
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Re: Green screen DVR

Hey mushyb69, 

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear you've been having this issues - it 100% sounds like you need some help with this. Can you confirm that you're still having this issue at this moment or has it been resolved? 

 

Cheers, 

Ryan. 



Ryan_N- Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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mushyb69
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Re: Green screen DVR

I have an engineer coming out today 12-4 so hopefully they will resolve it as I pay for this second box each month. 

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Gareth_L
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Re: Green screen DVR

Hi mushyb69

How are things now after the technicians visit over the weekend?

I can see the Box has been swapped 

Gareth_L

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mushyb69
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Re: Green screen DVR

Hi all is back to normal thanks, engineer was brilliant! 

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Martin_N
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Re: Green screen DVR

Thank you for coming back & updating the thread. 
I am really glad to hear that things have been improved. 
Kind regards,

^Martin

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