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JuliepeteE
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Green dvr error screen

TiVo box keeps trying to reboot and just goes to green screen. Any ideas on how to contact anybody from virgin ?? 

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japitts
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Re: Green dvr error screen

If you mean the green "DVR has detected an error" message, then unfortunately you do need to report this - the hard drive has failed.

150 from a Virgin phone, or 0345 4541111 from any other phone.

Choose the options for "I have a fault with my TV service"

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JuliepeteE
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Re: Green dvr error screen

Thanks. None of the phone numbers are working at the moment ? So not sure who to contact 

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