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ngc100
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Green Screen - Broken Tivo Box!

Our Virgin TV Tivo box has a green screen which says 'The DVR has detected a serious problem and is now attempting to fix it..' From my online research, I understand this means the hard drive in our Tivo box is broken and we need a replacement. 

How do I reach you if you are unreachable? I've tried for four days straight on the telephone and have not been able to get though.

Can anyone from Virgin Media help? 

 

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