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sgt1
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Gold hd

Gold HD  is missing it lists on the programme guide and runs in +1 but a black screen with no sound in HD. I understand this has been an issue before no fix available.

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stevemorgan
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Re: Gold hd

Same here in Ayrshire, just a black screen
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newapollo
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Re: Gold hd

Working fine on the 360 box in Teesside.

Nothing listed under Check Service Status for this area.

Dave

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japitts
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Re: Gold hd

Fine for me with a V6 in the Bristol area.

Is anything reported on either the automated status line (0800 5610061) or the service status webpage? https://my.virginmedia.com/faults/service-status 

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Kath_F
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Re: Gold hd

Hi sgt1, 

Thanks for your post and apologies to see you are having an issue with this. 

Please reboot your box for me and let me know if this is still an issue 🙂 

As it stands, there isn't anything raised for this so if you are still having problems, post back here so I can get this raised. 

Thanks,

Kath_F
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