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mt2
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Frequent reboots of TiVo box

We have an 8 year old TIVO Box connected to a 2019 Sony Bravia Android TV using an hdmi cable. Every couple of days we are experiencing pictures on all channels that freeze for about a second and then refresh. A reboot of the TIVO Box fixes the problem for a couple of days before a reboot is required.

The Tv picture is fine when watching via Youview/aerial.

Has any one else had a similar problem, or knows of a solution?

This is getting very annoying. Have contacted support in the past who suggested to reboot at a quiet time.

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japitts
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Re: Frequent reboots of TiVo box

A live TV picture that's freezing, needing a frequent reboot, or rebooting of its own course, is not healthy.

At the very least that needs reporting to VM and potentially replacing.

If you're using an old TiVo, have had your package for a while, and have VM broadband, have you considered taking a look at your whole VM bundle with a view to swapping the TiVo for a V6? It runs the same software as the TiVo, but is streets ahead on so many levels.

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mt2
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Re: Frequent reboots of TiVo box

I am trying to report the problem but 150 and 03454541111 are permanently engaged.

I would like to book an Engineer to look at the fault, or upgrade to a V6 box

Is there anything anyone can do to help please?

 

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