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Joining in
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Freezing and closing down

When watching On demand It stops and freezes and says the title is not available and closes down, thats mid Tv show or film!  Netflix is the worst -that’s happening 3/4 times every night if I’m watching something  -freezes and says unable to play that title.  I run tests on the network until I get green ticks and can play it again. I have reported to Netflix and they said it’s network issue.
I understand with the virus things are more Important at this time - however I’m paying a lot of money for the last 9/10 weeks to have the tv closing down constantly !!! Help! 

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Re: Freezing and closing down

If you have a Samsung tivo it's the box thats doing it not Netflix 

I work for Virgin Media and my posts are my own opinions
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Re: Freezing and closing down

Hi if you have the older Tivo that's the problem, a newer V6 will solve it, you must have virgins broadband to work the V6. Regards Micky