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Lexialyx77
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Flashing red light and fixed blue light

I was watching Netflix when all of a sudden my box went off. I have tried 4 times to reboot it and it just says starting up. The box has a flashing red light and a fixed blue one. The Internet box has a flashing green light. What do I do? 

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japitts
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Re: Flashing red light and fixed blue light

When you refer to "the internet box", do you mean your router? Because you've posted in the TiVo board and that would tend to suggest you're reporting issues with your TV service. It may just help to be clear what the issues are, that's all.

To report a failed TiVo box, the quickest way is to call VM on the usual number. 150 (from a VM phone) or 0345 4541111 (from any other phone) and choose the "I have a fault" options.

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Ashleigh_C
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Re: Flashing red light and fixed blue light

Hi there @Lexialyx77

 

Thank you so much for your first post to our Community Forums its great to have you here! 

 

I'm so sorry you have faced this issue. Can I ask how things are looking with your services today?

 

Thank you. 

Ash_C
Forum Team



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