Menu
Reply
Martin_f
  • 2
  • 0
  • 0
Joining in
909 Views
Message 1 of 5
Flag for a moderator

Faulty buttons on Tivo remote

Remote is still usable but several buttons do not register with the box. I've tried to speak to someone to order a new one but without success. 

0 Kudos
Reply
Emily_G
  • 4.45K
  • 189
  • 256
Forum Team
Forum Team
799 Views
Message 2 of 5
Flag for a moderator

Re: Faulty buttons on Tivo remote

Thank you for the post Martin_F and welcome to our community.

 

Have you already been through our remote control help page? Is this showing any signs of damage at the moment? 

 

Let us know, Emily.

0 Kudos
Reply
Martin_f
  • 2
  • 0
  • 0
Joining in
780 Views
Message 3 of 5
Flag for a moderator

Re: Faulty buttons on Tivo remote

Yes. I have looked at these pages, changed the batteries etc all to no avail. I'm not interested in using my phone as a remote control for the television.

I need a new remote please. I am happy to be billed for it.

Thanks.

PS if replacement remotes are not available for tivos I'm happy to upgrade to whatever.

 

 

 

 

0 Kudos
Reply
Zoie_P
  • 2.16K
  • 100
  • 171
Forum Team
Forum Team
751 Views
Message 4 of 5
Flag for a moderator

Re: Faulty buttons on Tivo remote

Hi Martin_F,

Hi there I can order this for you I will pop you a message asking for some details, so keep an eye out for the purple envelope 🙂
Thanks,

Zoie

0 Kudos
Reply
Zoie_P
  • 2.16K
  • 100
  • 171
Forum Team
Forum Team
698 Views
Message 5 of 5
Flag for a moderator

Re: Faulty buttons on Tivo remote

Hi Martin, 

Thank you I have ordered you a new remote it will be posted via royal mail normally takes 2-5 working days 🙂

Zoie

0 Kudos
Reply