on 05-09-2022 16:00
How much will it cost to add another TiVo box onto my account and fitted in another room
on 05-09-2022 17:21
Hi @Garry18
VM are discontinuing the Tivo boxes - any broken Tivo boxes are being replaced with the newer V6 boxes, providing the customer also has broadband with VM
New and additional box installations would either be V6 or the Horizon based 360 boxes. (You can't mix the 360 boxes with any other type of box)
It's £10 per month extra for the first additional box, and £5 a month extra for any additional boxes.
There would be a £30 network installation fee to add the second box, unless you have a working VM coaxial point in that location.
on 07-09-2022 18:15
Hi @Garry18 thanks for your post here in the Community.
Thanks to @newapollo for their helpful advice here. As they have said, if you have 1 box then it's £10 extra for the 2nd, but if you do have more than 1 already and you're looking to fit a 3rd this is only £5 extra a month with a possible activation fee.
If you like the Tivo software, then I'd advise requesting a V6 box but our TV360 has lots to offer and is our newest box so it's definitely worth exploring this too! As stated in this thread though you can't mix the 360 software with Tivo so all your boxes would need to be put onto the 360 format.
If you do wish to discuss this I'd advise giving us a call on 150 / 0345 454 1111 and we can explore all available options with you!
Many thanks