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Orla_Dev
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Error code M63

I have had this issue all week since I renewed my contract. I have been on hold to VM twice for over 1 hour and keep getting cut off as soon as it starts to ring. Loosing my patience now. Has anyone any idea how to fix this? I can't pause, rewind or record on either of my tivo V6 boxes.

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newapollo
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Re: Error code M63

Hi Orla_Dev,

Unfortunately the only way to fix this is contact VM on the phone as per virgin-tv-error-codes/m63 

You can call  150 from your Virgin landline, freephone number 0800 052 0422, or 0345 454 1111, options 1,1 and 2 (faultsbut best to call at 8am to avoid call queues, or late afternoon around tea time.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



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