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cassie33mcgavin
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Error code M63

Hello, I keep getting the M63 error code, I have done just about everything but nothings solving the issue

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LittleMick73
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Re: Error code M63

Hi after checking virgins error codes M62 states your account is not set up correctly. Regards Micky
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cassie33mcgavin
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Re: Error code M63

Have you come across it before??

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LittleMick73
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Re: Error code M63

Yes its in thier error codes.
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japitts
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Re: Error code M63

@cassie33mcgavin 

Take a look at https://www.virginmedia.com/help/virgin-tv-error-codes/m63 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Steven_L
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Re: Error code M63

Hey @cassie33mcgavin and welcome to the community.

 

Sorry to hear of the issues that you're having with your TV services at the moment.

 

I have been able to locate your account and cannot see anything from your account that would be causing that, however there is an area fault that could be causing the issues that you're having at the moment but not 100% sure that is the cause of the problem.

 

Which box are you having the issues with Tivo or V6?

Are your boxes currently powered up? As I'm having trouble trying to connect to your boex remotely.

 

 

Regards

Steven_L

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